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transport  assistance, inc.

is a drug free workplace


an equal opportunity employer

Our Transport Assistance, Incorporated  team members meet or exceed all industry standards for pre-hire checks and ongoing training and quality control.  We utilize State regulations described in the Ohio Administrative Code Section 5123:2-9-18 (and its numerous referenced sub-sections) as the minimum basis for all of our corporate policies.  These policies are presented to each driver via our comprehensive company Employee Manual and are reviewed extensively with them.  The result is a team whose members fully understand what is expected of them and our commitment to customer service.  For example, our drivers must maintain compliance with the following:

pre-hire bci&i FBI fingerprinting background checks with follow up checks every  3 years as required by law

pre-hire drug & alcohol testing backed with a solid random, reasonable suspicion & post-accident testing policy for all drivers

pre-hire ohio bmv abstract check with random reviews conducted twice a year minimally

Ohio sex offender & abuser registry searches

eight hour national safety council defensive driving course with refresher training every THREE years

American heart association cpr & first aid with refresher TRAINING EVERY TWO years

extensive initial training with annual refreshers as suppORTED by the Cuyahoga County Board of Developmental Disabilities including:
  •  Rights of persons with disabilities

  •  Major Unusual Incidents

  •  Roles in behavior issue intervention

  •  Person Centered Planning

  • Community integration and self-advocacy

  • Assisting passengers with mobility issues

  • Infection Control

  • Privacy & Confidentiality (HIPPA) regulations 

EIGHT hours of additional training each year on a variety of related technical and customer service topics

commitment to excellence!

Transport Assistance, Incorporated was formed primarily with specialty transport services for adults with disabilities in mind.  This focused business plan was based on the experiences of its founders and the needs of the community.  Transport Assistance has worked hand-in-hand with both the Ohio Dept. of Developmental Disabilities (DODD) and the Cuyahoga County Board of Developmental Disabilities (CCBDD) since its inception.  The result is a team based organization that is a state certified provider for Medicaid Level 1, I/O, and SELF waiver funded individuals with a qualified staff and a commitment to dependability!

While we concentrate on our niche of transporting Greater Clevelanders with disabilities, we'd also welcome the opportunity to serve anyone with their transportation needs.  Be it a one-time trip to a medical appointment, a daily fixed trip to and from a specific activity, or even an economic & reliable alternative for a special weekend event, we can help!

Our clean, late model vans are professionally maintained by Parma Car Care Specialists in Parma,  one of the area's leaders in large fleet maintenance & repairs and are piloted by drivers who really do "take pride in their ride"!

Give us a call or shoot us an e-mail from our "CONTACT US" page.  We'd love to hear from you!  Let's discuss your needs and how we can fulfill them in more detail.

USDOT & PUCO Registered

Ohio Dept. of Developmental Disabilities Certified Provider

Cuyahoga County Board of Developmental Disabilities Contracted Provider

Western Reserve Area Agency on Aging Contracted Provider

Our Services

Transport Assistance, Inc.

5481 State Rd

Parma, OH  44134

PH: (216) 801-4700