We accept Visa, MasterCard, American Express & Discover cards
Our Transport Assistance, Incorporated team members meet or exceed all industry standards for pre-hire checks and ongoing training and quality control. We utilize State regulations described in the Ohio Administrative Code Section 5123:2-9-18 (and its numerous referenced sub-sections) as the minimum basis for all of our corporate policies. These policies are presented to each driver via our comprehensive company Employee Manual and are reviewed extensively with them. The result is a team whose members fully understand what is expected of them and our commitment to customer service. For example, our drivers must maintain compliance with the following:
Rights of persons with disabilities
Major Unusual Incidents
Roles in behavior issue intervention
Person Centered Planning
Community integration and self-advocacy
Assisting passengers with mobility issues
Privacy & Confidentiality (HIPPA) regulations
Transport Assistance, Incorporated was formed primarily with specialty transport services for adults with disabilities in mind. This focused business plan was based on the experiences of its founders and the needs of the community. Transport Assistance has worked hand-in-hand with both the Ohio Dept. of Developmental Disabilities (DODD) and the Cuyahoga County Board of Developmental Disabilities (CCBDD) since its inception. The result is a team based organization that is a state certified provider for Medicaid Level 1, I/O, and SELF waiver funded individuals with a qualified staff and a commitment to dependability!
While we concentrate on our niche of transporting Greater Clevelanders with disabilities, we'd also welcome the opportunity to serve anyone with their transportation needs. Be it a one-time trip to a medical appointment, a daily fixed trip to and from a specific activity, or even an economic & reliable alternative for a special weekend event, we can help!
Our clean, late model vans are professionally maintained by Parma Car Care Specialists in Parma, one of the area's leaders in large fleet maintenance & repairs and are piloted by drivers who really do "take pride in their ride"!
Give us a call or shoot us an e-mail from our "CONTACT US" page. We'd love to hear from you! Let's discuss your needs and how we can fulfill them in more detail.
USDOT & PUCO Registered
Ohio Dept. of Developmental Disabilities Certified Provider
Cuyahoga County Board of Developmental Disabilities Contracted Provider
Western Reserve Area Agency on Aging Contracted Provider
Transport Assistance, Inc.
5481 State Rd
Parma, OH 44134
PH: (216) 801-4700