Transport Assistance, Inc. promises to work diligently to resolve any discrimination complaint presented to us.  Any unresolved complaints will be presented to the Ohio Department of Transportation Division of Opportunity, Diversity & Inclusion for review.  Transport Assistance, Inc. will recognize and support all decisions made by the ODOT review board.

If the complainant disagrees with the findings of the ODOT review board, they have the right to contact either the Federal Transit Administration or Federal Highway Administration Offices of Civil Rights as indicated below:

     Federal Transit Administration

     Region V Office of Civil Rights

     200 West Adams St., Suite 320

     Chicago, IL  60606

     Federal Highway Administration

     Office of Civil Rights - Investigations & Adjudications

     HCR-40, Room E81-328

     1200 New Jersey Ave, SE

     Washington, DC  20590

Transport Assistance, Inc. is an Equal Opportunity Employer who does not discriminate against any employee or potential employee as governed by the EEOC.  We also share those same beliefs for our customers.  We will not discriminate against any individual or organization based on color, race, sex, age, religion, family status, disability or national origin.

Transport Assistance, Inc. recognizes the value and importance of Title VI of the Civil Rights Act of 1964. Any customer or business associate who feels they have been discriminated against due to our business practices may file a complaint with our Company.

Discrimination complaints made to Transport Assistance, Inc. must be submitted in writing and include the person's name, address, phone number and signature along with a description of the complaint.  Complaints may be submitted via US Mail, e-mail through our "Contact Us" page of this website, or by telephone.  Telephone complaints will be documented and reviewed with the complainant prior to processing.

Transport Assistance, Inc.

5481 State Rd

Parma, OH  44134

PH: (216) 801-4700